FAQ

Once your purchase is complete, you will be sent a notification email which will contain the link to download your video. Make sure you enter your correct email address on the checkout form.

If you have not received the email containing the download link you must first check your junk / bulk mail folder. If you have still not received the email you must contact us immediately so we can assist you. The most common reason for not receiving the download link, is when the customer makes a spelling mistake when entering their email address. Please check the spelling of your email address carefully.

Yes! But you may need to install a third part application such as DropBox for your mobile or tablet device. We do not offer support for third party applications, therefore if you are having problems downloading on a mobile or tablet device, we will only advise you to download from a computer, or offer you a refund.

We accept all major credit cards. We use CCBILL secure payment gateway to process your payments. CCBILL provides the most safe and secure form of payment processing.

Unfortunately we do not accept PayPal. According to PayPal’s strict user policy agreement; our website is “too sexual” At this moment in time it is not possible for us to use PayPal. We have to use an adult payment gateway such as CCBILL.com.

No! You do not need to create an account to buy anything from this website. However if you do create an account you can view your orders, and manage your downloads. Creating an account has some benefits.

If you checkout with CCBILL secure credit card processing gateway. The name that appears on your statement with be; MuscleFM. We don’t believe in using anonymous names. It is important that you understand your credit card statements, and know what is charged.

High Definition is the way to go! ALL of our videos and photos are recorded in High Definition 1080p. Pretty much every camera these days records in High Definition.

We use MP4 video format. This seems to be everyone’s preferred video format. You can download our videos on any computer. Video Lan Player (VLC) plays almost any video. It is a great video player.